Ownership of rights
Accuracy of content and invitation to offer
All merchandise /services and information displayed on betteryourselfbooks.com (“Website” or “betteryourselfbooks.com”) constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. Better Yourself Books reserves the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the merchandise ordered. Dispatch of all the merchandise ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by betteryourselfbooks.com and the balance would continue to be an offer to betteryourselfbooks.com and betteryourselfbooks.com reserves the right to accept or reject such balance order. No act or omission of betteryourselfbooks.com prior to the actual dispatch of the merchandise ordered will constitute acceptance of your offer. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Eligibility to Use
Account and Registration Obligations
You also agree and confirm:
· To provide true, accurate, current and complete information about yourself as prompted by Better Yourself Books Registration Form or Guest details Form (such information being the “Registration Data”).
· To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if betteryourselfbooks.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, betteryourselfbooks.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
· That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by betteryourselfbooks.com for redelivery shall be claimed from you and you shall pay such cost.
· That you will use the services provided by betteryourselfbooks.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
· You will provide authentic and true information in all instances where such information is requested of you. Better Yourself Books reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), betteryourselfbooks.com has the right in its sole discretion to reject the registration and debar you from using the Services of betteryourselfbooks.com and or other affiliated websites without prior intimation whatsoever.
· That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website.
· That the address at which delivery of the merchandise ordered by you is to be made will be correct and proper in all respects.
· That before placing an order you will check the merchandise description carefully.By placing an order for a merchandise you agree to be bound by the conditions of sale and invitation of offer included in the merchandise description.
· Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
· Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
· Interfering with any other person's use or enjoyment of the Website.
· Interfering or disrupting networks or websites connected to the Website.
· Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Book Rewards Membership Program and its members
Cancellation by betteryourselfbooks.com
Cancellations by the customer
Returns/Exchange at Better Yourself Books stores:
· Most merchandise are returnable in our stores, to check which merchandise cannot be returned in our stores please call our customer care on (022) 26436106 (9:00 am to 5:00 pm). You may visit any Better Yourself Books store in India, and return the merchandise in unused condition, along with the original sale invoice.
· If you return any merchandise purchased on betteryourselfbooks.com at any Better Yourself Books store, you shall be issued a Better Yourself Books credit note against receipt of the merchandise, which may be redeemed against any purchases of an equivalent amount from any Better Yourself Books store within 6 months.
· Please note that the original Better Yourself Books credit note must be produced while redeeming against any purchases. We shall not be responsible in the event the original credit note is misplaced or destroyed.
· Better Yourself Books credit note can only be used to pay for purchases at Better Yourself Books stores, and cannot be redeemed against purchases made on betteryourselfbooks.com.
· The issue of Better Yourself Books credit note, to the person returning the merchandise, against the returned merchandise shall be sufficient discharge to Better Yourself Books for the return of the merchandise, regardless of whether the payment for the original purchase was made by credit/ debit card or through any other means.
Returns/ Exchange through courier collection:
· Any refund against a return request made to betteryourselfbooks.com customer support, and collected by courier from the delivery address where the merchandise was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice.
· After the merchandise is received by betteryourselfbooks.com, and subject to verification of the purchase and condition of merchandise we shall process a refund/exchange within 5 working days of receipt of the merchandise.
· Refunds of payments charged to the Cardholder’s credit / debit card will only be credited back to the Cardholder’s credit / debit card account, which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit / debit card account as that is managed by the Cardholder’s issuing bank.
· Some merchandise can only be returned through courier collection process.
Fraudulent /Declined Transactions
Reviews, Feedback, Submissions
Copyright & Trademark
Limitation of Liability and Disclaimers
· Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
· Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
· Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;'
· Sending unsolicited email, including promotions and/or advertising of merchandise or services; or
· Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
Violations of system or network security may result in civil or criminal liability. Better Yourself Books will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from betteryourselfbooks.com on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).
Governing Law and Jurisdiction
Modification of Terms and conditions of Service
Better Yourself Books and Media Pvt Ltd.
58/23rd Road, T.P.S III,
Mumbai -400 050